Skip to main content
Hi, how can we help?
articles in this collection
Updating your account
How do I change my home address?
How do I change my contact telephone number?
How do I close my account?
I've forgotten my password
I can't remember my username
How do I reopen my account?
How long will it take to verify my account?
Why can't I deposit or play any of your games?
How can I verify my account?
Why haven’t I passed the electronic verification check?
What proof of identity and address documents do you accept?
Why are you asking for documents, didn't you verify me when I registered?
Source of Funds
What documents do you need to verify my income?
I've had a source of funds request....
How do I know my personal information is safe?