If we managed to verify your account when you registered then you'll be able to deposit and access our games.
However, we many still need to request documents from you as part of our licence obligation to player safety and security. There's also a section in our terms and conditions that lets you know we may have to request documents from you to satisfy our ongoing due-diligence checks.
We will always do our best to make sure the verification process is as smooth as possible. If we have requested documents from you, make sure you have a read of our verification guide to ensure we'll accept what you're planning to send.
Please kindly note that while these documents have been requested, we may limit depositing and approving pending withdrawals until these have been received.
Of course, you can always get in touch with our support team if you have any questions!