If you've created an account and you're unable to deposit or play any games, it's most likely because we've not been able to verify your account.
We're required by law to ensure you are who you say you are and you are over the age of 18 before we can allow you to play at our site.
Most of the time we will verify you electronically so you should be granted access to our site straight away. However, if we can't then we may need some documents from you and you can find out more information on what we accept here.