If you’ve created an account but can’t deposit or play, it usually means we haven’t been able to verify you yet.
Before you can dive into the fun stuff, we need to make sure you are who you say you are, and that you’re over 18. It’s not us being awkward; it’s the law (and we quite like keeping our license).
Most of the time, verification happens instantly and you’ll be good to go straight away. But if our electronic checks don’t go through, we might need a few documents from you to confirm your details.
You can see what we accept here.