At MrQ we are committed to keeping you and our entire site safe. It’s a tough job and along the way we have to ask some tough questions - it's all part of our commitment to be at the forefront of safety, and as a responsible operator we work closely with our regulator the UK Gambling commission to do just that.
Read more from the Gambling Commission here on source of funds.
Source of funds verification requires the personal touch and a member of our team will be in contact should we need to ask how you fund your gambling with MrQ. Like all operators and financial institutions we need to ensure the money used to fund your account has come from legitimate and legal sources.
Our premier league team of experts are here to make these checks as simple as possible, free from fuss and cut out the nonsense. We promise to:
- Keep your information safe and secure, like we do every day with your personal data and payment information.
- Only ask for the information we need, this may include payslips from your employer, bank statements, evidence of a property sale or even funds you receive from family members. More information on the documents we may require can be found right here.
- Answer any questions you have and try to make the process as pain-free as possible
- Act fast to review your documentation and tie up the process as quickly as possible - we usually get everything wrapped up in 10 working days.
Why are you asking about my source of funds now?
We may ask you to work with us to complete a source of funds check at any point in our relationship, so please don’t be surprised. You may want to discuss your source of funds with us before we ask, just get in touch with Player Experience and we’ll be happy to help.
Please kindly note that while these documents have been requested, we may limit depositing and approving pending withdrawals until these have been received.
What if I don’t want to provide this information?
We hate a breakup but if we don’t receive the right documentation, we may need to suspend your account until we can work with you to get everything that’s required.