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What is Q+ and what's included?

Q+ is MrQ's monthly pass. Buy it once to get a fixed set of perks for 4 weeks.

We're working hard to keep making this pass better, so if you used to see this and can't anymore, it might be available again in the future. In the meantime, we're here for your feedback.

What's included with your pass?

  • 200 spins on Majestic Fury Megaways Unleashed (valued at £0.20 each)

  • 5 live chips on MrQ Roulette - Live Dealer (valued at £0.20 each)

  • £2 cashback per qualifying week when you wager £30 or more, up to £8 across your 4-week pass

  • Triple Payout Withdrawal Guarantee. If we're slow processing your withdrawal, you get £30 instead of the usual £10

All winnings from your spins and chips are paid in cash, straight to your real money balance. No conditions attached.

One thing worth knowing: Q+ is a product purchase. The price you pay covers the pass and everything in it, it isn't added to your MrQ account balance.


When is Q+ valid?


A Q+ pass runs for 4 weeks (28 days), starting Friday at 00:00:01 and ending Thursday at 23:59:59 (UK time) four weeks later. Our first pass runs from Friday 21 August 2026 00:00:01 to Thursday 18 September 2026 23:59:59.

Within your pass, each individual week also runs Friday to Thursday - this is what your cashback is measured against, rather than a standard Monday to Sunday week.

You can only buy one Q+ pass per cycle, but you can buy in at any point during the 4 weeks. If you buy partway through a cycle, some entitlements (like the number of cashback weeks you can qualify for) may be reduced, since you'll only have the weeks remaining in that cycle rather than the full 4.

Once your pass expires, a new one becomes available to purchase the next day, and every 4 weeks after that. Because each cycle is exactly 4 weeks, the renewal date moves through the calendar rather than landing on the same Friday every month.


When do my Q+ spins and chips expire?


Your spins and chips are available as soon as your purchase goes through. Head to your Rewards page to find them.

They don't expire on the same schedule:

  • Spins expire 28 days from the time of purchase - broadly the life of your pass.

  • Chips expire 7 days (168 hours) from the time of purchase.

So if you purchase on a Tuesday, your chips are available until the following Tuesday, while your spins stay available for the full 4 weeks. Anything unused once its own window closes is removed automatically.


Does Q+ impact other promotions?


Buying Q+ doesn't affect the other promotions you're offered on MrQ. They're separate, Q+ is a product, not a promotion swap.


How does Q+ cashback work?


As a Q+ holder, you get £2 cashback for each qualifying week in which you wager £30 or more in real money - that's up to £8 across a full 4-week pass. Free spins, chips, and other bonus funds don't count towards the qualifying £30 wager requirement, and wagering doesn't carry over from one week to the next.

Cashback is credited to your MrQ balance within 7 days after the end of each qualifying week, rather than as one payment when your whole pass ends. It'll show up in your transaction history.

If your account becomes ineligible during your pass, you'll stop earning cashback from that point on, including for any weeks still remaining.


How does the Triple Payout Withdrawal Guarantee work?


As a Q+ holder, your standard Withdrawal Guarantee gets an upgrade. If we don't process your withdrawal within 60 seconds, we'll credit £30 cash to your account within 1 business day.


This replaces the standard £10 guarantee for the duration of your Q+ pass. It's not on top of it. The £30 is limited to one credit per player, per calendar day.

The guarantee won't apply if:

  • Your withdrawal is on hold for verification checks

  • Your payment method is expired or blocked by your bank or card provider

  • There's a technical issue or system outage outside of our control

  • You're in breach of our Terms & Conditions

For more details on how the withdrawal guarantee works, take a look at our Withdrawal Guarantee article.


Why does the game and offer change?


Q+ is a new proposition that we're still trialling. While the pass is only available to a small number of players, we'll be testing different games and combinations of what's included, to understand what works best and what our players value most.

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