If you didn’t get your free spins, something’s usually missing.
Free spins are only awarded when every requirement of the offer is met.
That might mean:
• You made the required deposit.
• You qualified within the offer dates.
• You met any specific conditions listed in the promotion.
If one step is missed, the free spins won’t be added.
Some free spins can take a short time to appear. Others expire if they’re not used before the deadline, so it’s worth checking the offer terms.
If you believe you’ve qualified and your free spins still haven’t been awarded, try logging out and back in, or clearing your cache and cookies.