The quickest way to check if you’re eligible for an offer is to read the terms and conditions. The offer terms explain:

If an offer was sent directly to you by email or text, it’s only valid for the players who received it and can’t be transferred to another account.

Ensure that your marketing preferences are enabled and up to date. This allows you to receive notifications about eligible promotions directly via email or other communication channels. Without this, you may miss out on exclusive offers tailored to you.

If you’re new and haven’t received a personalised offer yet, that’s completely normal. You can still take part in the Welcome Offer, as long as you meet the promotion terms.

Your Rewards tab is the central hub for all available offers specific to your account. Make it a habit to check this tab periodically to ensure you don’t miss any new or exclusive promotions.

For more information on how we apply offers fairly, you can read our Fair Use Policy.

Promotions are targeted and may not always be available to every player.

Stay informed about the latest promotions, contests, and updates by following MrQ’s official social media accounts. These platforms often announce new offers and surprises, ensuring you’re always in the loop.

If you're signing up, enter the promo code during registration when you see the promo code box.

If the promo code is linked to a deposit, enter it in the promo code field before confirming your deposit.

Make sure the code is entered correctly and applied before completing the step. If you qualify, the related bonus or free spins will be added to your account automatically.

No, you never wager a bonus or free spin winnings at MrQ.

To qualify for free spins, you may have to deposit and spend the deposit amount on qualifying games. Once you have, the spins are added.

Anything you win from those spins is yours. It goes straight into your real cash balance, no wagering, no play-through, nothing to unlock.