Rest assured, once you have requested a withdrawal our team will be working as a quickly as possible to get this to you.
Withdrawal times may vary, please don't worry if this isn't with you immediately, it may take up to 5 working days.
If we have any questions or require any documentation for verification purposes our team will reach out to you via the email address you registered your account with - so please check your emails before getting in touch.
Our live chat team are limited with what support they can provide within the 5 working days, so please remain patient and continue to check your emails for withdrawal updates.
If 5 days have passed and you are still not in receipt of your withdrawal, please get in touch and we'd be happy to take a look into this for you, email@example.com.