We’re known for lightning-fast payouts, and once you hit Withdraw, we’re already on it.
Instant withdrawal guaranteed. Or we pay you £10. Your money fired to your bank in seconds. If not, you’re a tenner better off.
Here’s the deal:
- ⚡ Once processed, most hit your bank in 2 hours or less (yep, that fast). Sometimes it can take a little longer if the banks are dragging their heels.
- 🏦 Your bank might still take up to 7 working days, but that’s on them, not us.
- 📧 We’ll reach out if we need extra checks or docs (regulators make the rules, not us). So keep an eye on your inbox before chasing.
Not processed yet?
- Sometimes, payments are placed on hold for verification or account checks, but we'll always do our best to keep you in the loop.
- We’ll reach out if we need extra checks or docs (regulators make the rules, not us) within 2 working days. So keep an eye on your inbox before chasing.
No progress made after 2 working days? Hit up our Player Experience team if you still have questions; they’ll dig in and get you answers.
Live chat: 9am–9pm, 7 days a week
Email: support@mrq.com