Because we’re licensed (and not dodgy). 🕵️
Part of our job is keeping gambling safe and crime-free, which means sometimes we need proof you actually own the payment method you’re using. Read more in our terms and conditions.
If we’ve asked for a copy of your card:
Follow the guide below to make sure we can see exactly what’s needed:
If we’ve asked for proof of your mobile payment method:
Send us a PDF copy of your phone bill (dated within the last 90 days). You’ll usually find this in your mobile provider’s account area.
Once you’ve got the right document, email it to payments@mrq.com, and our team will review it ASAP.