We get it, another check with a big ask for more information and documentation personal to you.
At MrQ we are committed to keeping you and our entire site safe. It’s a tough job and along the way we have to ask some tough questions - it's all part of our commitment to be at the forefront of safety, and as a responsible operator we work closely with our regulator the UK Gambling commission to do just that.
Read more from the UKGC here on source of funds
Source of funds verification requires the personal touch and a member of our team will be in contact with you should we need to ask how you fund your gambling with MrQ. Like all operators and financial institutions we need to ensure the money used to fund your account has come from legitimate and legal sources.
Our premier league team of experts are here to make these checks as simple as possible, free from fuss and cut out the nonsense. We promise to:
Keep your information safe and secure, like we do everyday with your personal data and payment information
Only ask for the information we need, this may include payslips from your employer, bank statements, evidence of a property sale or even funds you receive from family members. More information on the documents we may require can be found right here
Answer any questions you have and try to make the process as pain free as possible
Act fast to review your documentation and tie up the process as quickly as possible - whe usually get everything wrapped up in 5 working days
Why are you asking about my source of funds now?
We may ask you to work with us to complete a source of funds check at any point in our relationship, so please don’t be surprised. You may want to discuss your source of funds with us before we ask, just get in touch with Customer Experience and we’ll be happy to help.
What if I don’t want to provide this information?
We hate a break up but if we don’t receive the right documentation, we may need to suspend your account until we can work with you to get everything that’s required.