Once your self-exclusion is over, you'll need to wait 24 hours before you can contact our support team to gain access to your account.
A member of our Customer Experience team arrange for a call with you to finalise the reopening of your account, so please make you include the most up to date contact number in your email or live chat when requesting to return.
Once your account has been re-opened there will be a 24hr cooling off period before you will be able to gain access to your account.