Think of it as a reset button for your browser.
š Clearing cache and cookies is usually the first fix our Player Experience team will suggest, and it often does the trick so you can get back to the fun faster.
Google Chrome
On iPhone or iPad:
- Open the Chrome app
- Tap More at the bottom
- Tap History ā Clear browsing data
- Tick Cookies, Site Data and Cached Images and Files
- Tap Clear browsing data
On Android:
- Open the Chrome app
- Tap the three dots (top right)
- Tap Delete browsing data
- Choose a time range (select All time to clear everything)
- Tap Delete data
Safari (iPhone/iPad)
- Go to Settings
- Select Safari
- Tap Advanced ā Website Data
- Tap Remove All Website Data
Firefox
On iPhone or iPad:
- Tap the menu button (bottom, or top right on iPad)
- Tap Settings
- Under Privacy, tap Data Management
- Select Clear All Website Data
On Android:
- Open the Firefox app
- Tap the three dots (bottom right)
- Tap Settings
- Tap Delete browsing data
- Tick Cookies and site data + Cached images and files
- Tap Delete browsing data