If we've been unable to verify your account electronically when you sign up, we'll need you to send over a proof of ID and proof of address document before you can deposit and play on our site.

If we've verified you electronically, we may request documents from you at any point as mentioned in our terms and conditions. We'll always let you know when your account has reached one of those points so be sure to keep an eye on your inbox.

Please note - even if you have previously sent documents in, we may request further documentation from you to satisfy our due diligence checks as part of our licence obligation to player safety and security.

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