There are a few reasons why your deposit may have failed:

  • You have met your daily/weekly/monthly deposit limit.

  • Your card details don't quite match your MrQ account information.

  • Your bank/payment provider are blocking the payment (this could be for security reasons).

  • You've deposited £240 using mobile and have hit the maximum allowed via mobile per month.

If you still need assistance, please reach out to our Support Team who will be happy to help!

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