If you’re registered with GamStop, we’ll do our absolute best to stop you from creating any accounts with us as part of our commitment to responsible play and customer protection.

While we’ll always do all we can to support those who get into difficulties with their gaming, we’re also aware that there are a small number of individuals who try to exploit our commitment to social responsibility for financial advantage.

Where we have reason to suspect or believe that any individual has deliberately tried to engineer a situation for financial or another advantage, the account will be managed in accordance with our General Terms and Conditions including but not limited to a full investigation and/or report to any appropriate external agency.

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