At some point, we may require documents from you. In order to make these checks as quick and painless as possible please follow the tips below.
Make sure you send us the following two documents:
Proof of identity
Proof of address
And, that the documents you send us are from the accepted lists below, as well as in the right format.
Proof of identity
What we accept:
Passport
UK Driving Licence
Birth Certificate
Non-UK Driving Licence
Non-UK National ID card
What we don't accept:
Out of date IDs
Bus Pass
UK Citizen Card
Proof of Age Card
Proof of Address
What we accept:
Bank Statements
Mortgage Statements
Gas & Electricity Bill
Mobile Phone Bill
Water Bill
Council Tax Bill
What we don't accept:
Documents dated more than three months ago.
Letters from the bank.
Letters regarding arrears or payment arrangements.
Formatting
What we accept:
Clear photographs
PDF downloads of the original documents
Documents that clearly show all four corners
What we don't accept:
Photocopies or scanned copies of documents
Documents that are cropped
Documents that have been edited or covered
Once ready, send them to verification@mrq.com.
If in doubt, please speak to our Support Team who will be happy to help.