The Verification Team aim to verify accounts in less than 12 hours*, the team will review your documents as quickly as they can and contact you to let you know whether you've been verified or if they need more documents.
To ensure a smooth verification process, please make sure you have:
sent a valid form of photo ID (in date)
sent a valid proof of address (dated in the last 3 months)
all four corners of your documents are visible (nothing cropped)
you've sent your documents from the email address registered to your account
*Please note, during busy periods verification may take longer than 12 hours due to the Verification Team receiving high volumes.