We'll try to verify your account electronically when you add a payment method to MrQ. In the unlikely event that we can't, we'll send you an email asking for documents.

What we’ll usually need is:

  • a clear, colour copy of your photo ID (valid driving licence or passport) showing your date of birth

  • a utility bill or bank statement (clearly dated within the last three months) showing your name and address. 

Please check your inbox as our email will list exactly what we need from you. You won't be able to play any games or deposit money until we’ve verified your account. 

Make sure to send both ID and proof of address to the Verification Team ensuring all four corners of the documents can be seen and your documents are in date, as this will help to speed up your verification process.

All documents should be sent to verification@mrq.com.

Did this answer your question?